Patient Resources

Your First Visit

At Artemis Smiles Orthodontics, we make your first visit comfortable, informative, and stress-free. This is the start of your smile journey, and we’re here to guide you every step of the way.

What to Expect

• Personalized Consultation — Meet with our experienced treatment coordinators and Dr. Bennie to discuss your goals and ask any questions.
• Comprehensive Exam — We use 3D imaging and scans to assess your teeth, jaw alignment, and overall oral health.
• Treatment Discussion — Dr. Bennie will review your results and explain your treatment options, including braces, Invisalign, or other appliances.
• Customized Plan — We’ll create a personalized treatment plan, outlining the process, timeline, and any preparatory steps needed.
• Cost & Payment Options — Our team will provide a clear breakdown of costs, insurance coverage, and flexible payment options.

We’re excited to welcome you to Artemis Smiles Orthodontics and help you achieve the confident, healthy smile you deserve!

Financial Info

At Artemis Smiles, we believe finances shouldn’t stand in the way of your dream smile. That’s why we offer flexible, straightforward payment options to fit your budget.

• Cash & Major Credit Cards — We accept most major credit cards for easy payment.
• Flexible Financing — Down payments as low as $300 with customizable payment plans available to accommodate a variety of budgets.
• Insurance Assistance — We file claims on your behalf to help maximize your benefits.
• Payment Plans — Treat Now and Pay Later with Cherry & Artemis Smiles

Insurance Providers

We accept all Major dental PPO insurance plans, including Aetna, Delta Dental, BCBS, MetLife, Cigna, Guardian, Tricare Dental Program, and United Concordia Tricare Dental Plan.*

At Artemis Smiles, we’re not just about creating beautiful smiles; we’re also committed to ensuring that the journey to achieve that smile is as comfortable and hassle-free as possible, including when it comes to finances. If you have any questions or would like more information about our financial policies and options, please don’t hesitate to contact our office. We’re here to help you navigate the financial aspects of your orthodontic treatment, so you can focus on achieving the smile of your dreams.

*Subject to each individual orthodontic coverage and limitations.

Emergency Care

At Artemis Smiles, we understand that orthodontic emergencies can arise unexpectedly, causing discomfort and concern. Whether you encounter a minor issue or a rare major emergency, our dedicated team is prepared to provide the care and guidance you need to address the situation promptly and effectively.

For any emergency, please text our practice with photos, if possible, so we can get back to you with an accurate response as quickly as possible. Someone will be available on-call to answer your questions.

In the Event of a major emergency

Real orthodontic (or dental) emergencies are few and far between, but can include situations such as:

• Injury or trauma to the teeth, mouth, or facial area
• Swelling or infection of the gums, face, or mouth
• Intense, uncontrollable pain in these areas

In such scenarios, it’s important to seek prompt medical attention — if necessary, visiting an emergency room might be the most appropriate action. Typically, though, your first point of contact should be your regular dentist. Your dentist is well-equipped with the expertise to manage a variety of dental issues, possessing the diagnostic capabilities, anesthetic options, and treatment solutions you require. For instance, if you encounter a broken tooth, your dentist can address the immediate issue and plan for the tooth’s repair. Subsequently, your orthodontic treatment plan can be modified accordingly. Similarly, extreme pain or swelling might indicate an underlying infection or disease, which would be best addressed by a dentist or a specialist like a periodontist.

Common, Minor Issues

At Artemis Smiles, we understand that minor emergencies can be a part of the orthodontic journey. While these situations are typically not severe, they can cause discomfort or concern. Our dedicated team is committed to ensuring your treatment process is as smooth and comfortable as possible, providing guidance and solutions for any issues that may arise. Here’s an overview of common minor emergencies and how to manage them until you can visit our office:

• Discomfort from Braces Adjustments — It’s normal to experience some discomfort after having your braces adjusted. This sensation usually subsides within a few days. In the meantime, over-the-counter pain relievers and soft foods can help alleviate any soreness.
• Loose or Broken Brackets — Brackets may become loose or detach from a tooth. If this happens, please contact us to schedule a repair. To minimize discomfort, you can cover the loose bracket with orthodontic wax. If the bracket completely comes off, bring it with you to your next appointment.
• Misplaced or Poking Wires — Wires can shift and begin poking the inside of your mouth or become misplaced. To temporarily resolve this, use the eraser end of a pencil to gently push the wire back into place or apply orthodontic wax over the area to reduce irritation. Avoid cutting the wire, as this could inadvertently lead to swallowing or inhaling the small piece.
• Lost Elastics or Bands — If an elastic band or the bands around your brackets come off, try to reattach them using sterile tweezers, if you’ve been instructed on how to do so. If you’re unable to reattach the band or if it’s lost, make sure to inform us so we can replace it and adjust your treatment as necessary.
• Minor Irritation and Ulcers — Orthodontic appliances can sometimes cause irritation to the cheeks, lips, or tongue, leading to the formation of ulcers. Rinsing with a saline solution or applying topical anesthetics can provide relief. Additionally, placing orthodontic wax on the areas of the appliance causing irritation can prevent further discomfort.
• Removable Appliance Issues — If you’re using a removable appliance and it becomes bent or broken, stop wearing it immediately to avoid further damage or discomfort. Contact us to assess whether the appliance needs to be adjusted or replaced.

Tips For Managing Minor Emergencies

• Always have orthodontic wax on hand to cover protruding wires or brackets.
• Maintain good oral hygiene to prevent issues related to plaque buildup and gum irritation.
• Keep a small dental care kit with you, including orthodontic wax, sterile tweezers, and a small mirror, for managing minor issues when away from home.

Remember, most minor emergencies are easily managed with simple at-home remedies and do not disrupt the overall progress of your treatment. However, it’s important to inform us of any issues at your earliest convenience so we can provide professional advice and schedule an appointment if necessary.

Patient Rewards

Smiles Are Even More Rewarding at Artemis Smiles!

At Artemis Smiles, we believe your smile journey should be fun, exciting, and rewarding! That’s why we’ve created a special Patient Rewards Program just for you. When you refer a friend who starts treatment, you’ll receive $250 off your treatment or a credit toward future services. Want an extra perk? Share your experience by posting on social media and tagging us — or by leaving a review on Google, Facebook, or Yelp — and we’ll send you a $10 Starbucks gift card (limit one per patient). Plus, each month, Dr. Bennie will personally choose a Patient of the Month, awarding them a $25 gift card as a thank-you for being an outstanding part of our Artemis Smiles family. Keep smiling — you never know when it might pay off!

Lifetime Retainer Program

Protect Your Smile For Life

At Artemis Smiles Orthodontics, we believe your beautiful smile is an investment worth protecting. That’s why we offer our Lifetime Retainer Program — a hassle-free, cost-effective way to ensure your smile stays as stunning as the day your braces or aligners came off.

Why Retainers Matter

Teeth naturally shift over time, even after orthodontic treatment. Wearing your retainers consistently is the best way to maintain your results. However, we understand that retainers can get lost, damaged, or simply wear out. Our Lifetime Retainer Program takes the stress out of replacement and gives you peace of mind, no matter what life throws your way.

Program Benefits

• Unlimited Replacement Retainers — Get up to two replacement retainers per year for life. Whether they’re lost, broken, or worn out, we’ve got you covered.
• Easy Reordering — No need for new impressions each time. We keep your digital scan on file for quick and easy reorders.
• Cost Savings — One-time enrollment fee saves you from paying out-of-pocket for each future retainer, which can add up quickly.
• No Hidden Fees — Transparent pricing with no surprises, just continuous care for your smile.

How to Enroll

Enrollment is simple. Just speak with our team during your final phase of treatment or at your next appointment. Once you’re enrolled, your digital scans are stored securely, and you’re protected for life.

Your Smile is Forever. Your Retainers Should Be Too.

Join hundreds of happy Artemis Smiles patients who are confidently maintaining their smile with our Lifetime Retainer Program. Because at Artemis Smiles, we’re with you every step of the way — even after treatment ends.